Expected return date: Tuesday 15 September

The Modeshift STARS system was taken offline on Friday 14 August to carry out essential maintenance and testing.

This work is taking longer than originally expected. We have therefore taken the decision to extend the period of downtime while we complete the necessary work and testing.

STARS service will resume on Tuesday 15 September.

Essential maintenance and testing

We deliberately scheduled this work during the summer holidays, when system usage is typically quieter, to help minimise disruption for our users.

The additional time will allow us to complete the necessary work and carry out thorough testing before the service returns. This is particularly important ahead of the busy autumn period for STARS users.

We will provide further information once the work is complete and the service is ready to return.

STARS accreditation submissions

STARS accreditation submissions from 31 July are currently being assessed by Modeshift through our QA process.

The outcomes of accreditation submissions will be communicated through the usual channels during September.

Need access to your data?

If you require any reports, data or information during the maintenance period, please submit your request in advance or contact the Modeshift STARS Support Team at [email protected]. We’ll do everything we can to support your request.

We will do everything we can to support your request during the maintenance period.

We apologise for the inconvenience caused by the extended downtime and appreciate your patience while we complete this essential work.

Thank you for your patience and continued support of Modeshift STARS.