Benjamin Smith, Director of Development at The Bikeability Trust, will present during ‘The Wheel Revolution’ session at the National Modeshift Convention on Wednesday 26 November.
Here he gives a sneak peak of what we can expect from his presentation on cycle training and the food delivery sector:
‘Cycles are now a powerful tool for commerce, delivering packages, food and even people across our towns and cities. This is fantastic to see, but while cycles and their usage has evolved, training expectations have not. From cargo bike couriers to food delivery riders, people are taking on, high-responsibility roles with some risk involved, often with little or no training. We would like to see this change.
The case for cargo bike standards
The commercial use of carrier cycles, whether electric-assist cargo bikes or pedicabs, remains completely unregulated. These vehicles are becoming central to urban logistics and net-zero transport systems.
Right now, training is patchy and inconsistent. There’s no shared understanding of what ‘good’ looks like or where to find it. The industry lacks standards, structure and accountability. As a result, risk is being shouldered by individual riders, other road users and businesses investing in cargo bikes, with the long-term credibility of the industry under threat.
That needs to change. The Bikeability Trust is advocating for a specific training product for carrier cycle riders, as well as a comprehensive approach to both rider and trainer training. Standards, when introduced appropriately, can support safer riding, reduce risk and build confidence in procurement and adoption. It’s time for this to be taken seriously.
Delivery riders: High risk, low support
Delivery riders, particularly those in the food sector, face many of the same risks as cargo bike riders.
They ride in challenging conditions and under pressure, the expectation of training for this group is minimal, and that is a major problem.
We know that better training supports more predictable, safer riding. That’s why we’re modelling an e-learning solution for adults including specific elements for delivery riders, ready for deployment in your area.
For employers, it this offers clarity on rider standards and confidence in rider knowledge. For the public, it would mean safer roads and greater confidence in the growing role of bikes in urban transport.
A turning point
We are at a crossroads. With clear, credible and consistent training, we can professionalise this young and essential industry without overregulating it.
The outcome? Safer streets, stronger businesses, more resilient active travel infrastructure and a workforce that’s equipped for the future.
Carrier cycles and cycle couriers are not niche, they are fundamental to sustainable urban transport. But that future relies on action now. Let’s raise the standard, because safety, professionalism and progress should never be optional.
The Bikeability Trust is committed to improving cycling safety, skills and confidence across the UK. If you’d like to support our efforts or get involved in shaping cargo bike training standards, get in touch with us.’
National Modeshift Convention Booking details:
Bookings can now be made at cost here: National Modeshift Convention & National Travel Awards 2025 – but remember Modeshift Members get exclusive access, including one fully inclusive space as part of their membership and early bird discounts on additional tickets! Check your inbox for your unique booking link.
